Holds pickup
You can now borrow library materials again. To do so, you will need to place a hold on an item. You can do this from our new app, or with the steps below.
- Log into your account at https://hctpl.polarislibrary.com
- Search for the item you wish to place on hold.
- When you’ve found it, click the Hold for Me button.
When the item(s) you’ve requested are available for pickup, we will call you at the phone number listed in your library account. You will have 3 days to come pick up your hold(s).
To pick up your holds, you will need to visit the library and park in one of the designated parking spaces. Then you will need to call 260-356-0824 to let us know your name and that you’re here. We’ll bring your items out to you!
Please make sure to bring your library card as we will use this to confirm we’re delivering the items to the correct person. Due to the added work this process requires, we will only fulfill up to 10 holds at one time. You can have as many holds pickups as you like, however!